2019/20 Survey Results Revealed

Date: 23rd January 2020

Supporters Direct Scotland today (January 20th) revealed the survey results from the second year of a three-year benchmarking study in partnership with the Scottish FA and SPFL.

This season’s survey tracked progress against the three themes identified in previous years’ surveys: value for money, fan engagement, and the supporter experience. The findings will be used to identify improvements in each of these areas, as well as helping the clubs and governing bodies understand supporters’ priorities on a broader range of issues.

For the first time, supporters were asked to identify which aspects of clubs’ work within their communities they most appreciate, and what makes for a great matchday experience as an away supporter. This has generated some great insights which will help to reinforce the good work being done around the country, and identify simple actions clubs can take to make further improvements.

Worrying trends persist when it comes to discrimination, with sharp increases over the last two years in levels of racism, sexism and homophobia, and no significant reduction in sectarianism.

Read more at www.scottishsupporters.net/survey/2019-20.

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